I have a charge on my credit card statement, can I get a receipt?

If you provided a valid email address when you placed an order on our website, you should have an email with receipt details. Please check your email inbox, including your spam folder.

You can use the tools below to find your order, if you don’t have that emailor need a different format.

We value your privacy and security, so we will only display your order if you provide two pieces of identifying data and we will never display your credit card number.

If you do not have your invoice number, please contact us by email or phone so we can look up your invoice. You can find an email form and phone number below to reach our customer service team.

Choose one of the forms below to find your order:

1. Search by Invoice Number and Zip

Invoice No.: (e.g. APB-00123456)

Billing or Shipping Zip:


2. Search by Invoice Number and Email Address

Invoice No.: (e.g. APB-00123456)

Email Address:


3. Search by Your Purchase Order and Zip

Your Purchase Order: (The purchase order you entered on our order form with your order.)

Billing or Shipping Zip:


4. Search by Your Purchase Order and Email Address

Your Purchase Order: (The purchase order you entered on our order form with your order.)

Email Address:

If this didn't answer your question, you can return to the help center directory to try again or use the search function to look for a better answer.

If you need further assistance, contact us online or call 1-800-353-6798.
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